1.According to Maslow, when individuals fulfill their potential and are satisfied because of finding pride and value in the work they do, they feel as though they have satisfied their inner need for
a. safety and security.
b. belonging and affiliation.
c. recognition and self-esteem.
2.Joanne works for a company that favors highly structured systems of employees who are constantly monitored and are offered bonuses if they fulfill higher quotas. This management structure is similar to
a. a human resources perspective.
b. a flat organizational approach.
c. a systems perspective.
3.Mr. Ryan, as the CEO of his company, spends most of his time reading messages instead of sending messages because individuals at the bottom of the organizational chart generate most of the important information. This is an example of
a. a downward leadership style.
b. downward communication.
c. upward communication.
4.The Hawthorne effect states that when employees are given more attention they are less productive.
5.Incentive programs for employees are best received when
a. no other personally rewarding systems exist.
b. they are the only method for motivating employees.
c. they are combined with enjoyable work.
d. incentive programs are never a good idea.
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