BSOP 588 Week 8 Final Exam


This archive of BSOP 588 Week 8 Final Exam covers:

Don't use plagiarized sources. Get Your Custom Essay on
BSOP 588 Week 8 Final Exam
Just from $13/Page
Order Essay

1. (TCO E) Which of the following is NOT TRUE about the American Customer Satisfaction Index? (Points : 5) Question 2. 2. (TCO D) The Six-Sigma problem solving approach contains the phases of: (Points : 5) Question 3. 3. (TCO C) Lean production refers to approaches that originated at: (Points : 5) Question 4. 4. (TCO C) Poka-yoke is: (Points : 5) Question 5. 5. (TCO B) Marketplace performance indicators could include all of the following EXCEPT: (Points : 5) Question 6. 6. (TCO I) The cost of purchasing copies of a textbook on quality for employees as part of their training program in process improvement methods is considered: (Points : 5) Question 7. 7. (TCO A) _____ focuses on the elimination of waste in all forms, including defects requiring rework, unnecessary processing steps, unnecessary movement of materials or people, waiting time, excess inventory, and overproduction. (Points : 5) Question 8. 8. (TCO B) Robert Kaplan and David Norton developed a balanced scorecard which had four perspectives. Which one of the following is NOT one of them? (Points : 5) Question 9. 9. (TCO D) Formation of a quality policy is: (Points : 5) Question 10. 10. (TCO H) Which phase is the idea-gathering phase of DMAIC? (Points : 5) 1. (TCO B) Identify two key components of service system quality. Explain why these components are particularly important to service system quality (when compared to manufacturing system quality). (Points : 30)2. (TCO I) What criterion is used to classify a failure cost as

Show more


Source link

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Order your essay today and save 15% with the discount code BANANA