Information E-Mail: Confusion Over Fall Training Conference The following e-mail message from Jim Morales is confusing to say the least.


Information E-Mail: Confusion Over Fall Training Conference

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The following e-mail message from Jim Morales is confusing to say the least.

You will use all of the guidelines, techniques, and suggestions presented in chapter 5 to compose a more organized and professional message.

To: Greta Targa

From: Jim Morales

Subject: HELP!


As you already know, we have been working hard to plan the Gamma Fall Training Conference. It will be held in Miami. Here are the speakers I have lined up for training sessions. I’m thinking that on Tuesday, November 12, we will have Nicole Gold. Her scheduled topic is “Using E-Mail and IM Effectively.” Anthony Mills said he could speak to our group on November 13 (Wednesday). “Leading Groups and Teams” is the topic for Mills. Here are their e-mail addresses: . and . You can help us make this one of the best training sessions ever. I need you to send each of these people an email and confirm the dates and topics. Due to the fact that we must print the program soon (by September 1), I will need this done as soon as possible. Don’t hesitate to call if you have any questions. Jim © Cengage Learning 2013

1. Analyze and review the following items posted on the assignment page in Canvas  Sample Solution >> Revised E-Mail Message  TIPS for Composing and Formatting Professional Email Messages

2. Study the material presented in the following Chapter 5 sections in your textbook:  Figure 5.1: Formatting an E-Mail Message That Makes a Request  Section 5-1d: Drafting Professional E-Mails  Figure 5.2: Best Practices for Better E-Mail

3. Revise the above email message using any word processing or text editing software as long as your saved file is either compatible with Microsoft® Word (PC version) or an Adobe .pdf file

4. Revised e-mail must  Be concise and free from wordiness  Be designed to enhance readability  Be organized directly  Follow the Writing Plan for informational email messages  Meet professional e-mail standards for usage, structure, and format  Satisfy the best practices described in the chapter

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