Workers Often Lack Resources to Do Their Jobs
Work flow analysis spells out the human and other resources needed for carrying out well-defined tasks that will meet objectives. Success requires the right people with access to resources including equipment and information. However, research suggests that some of these inputs may be missing at many organizations.
In a survey of more than 500 U.S. workers in different industries, AtTask, a maker of project management software, found that large numbers of workers are struggling to meet objectives on time—if they even know what their objectives are. According to AtTask, 60% of the workers said they are completely overwhelmed or barely meeting deadlines.
Responses to other questions in the survey point to some possible causes. One-third of the workers said they are unable to turn in assignments on time because some resources they need are not available. Even more (about 50%) say their organizations do not have enough people to get all the necessary tasks finished unless people work overtime. More than a third of them say they are only somewhat, a little, or not clear about desired outputs—how their work is measured or how their supervisor defines success.
What consequences might an organization expect to result from the conditions described by the AtTask survey?
How might an organization use work flow analysis to prevent some of these problems?
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